Direct channels
Email
fixitfy@gmail.com
Best for: takedowns, privacy/GDPR requests, partnerships, formal inquiries.
Discord
Join our server
Best for: usage questions, RedM script support, real-time help.
YouTube
@FixitfyDevelopment
Best for: tutorials, showcase clips, channel updates.
When to use which
- Copyright / DMCA takedowns — email fixitfy@gmail.com with the URL, ownership proof, and a good-faith statement. We respond within 48 hours.
- Privacy / GDPR / KVKK requests (data export, deletion) — email with the subject line "Privacy request" from the same address you signed up with.
- Abuse reports (illegal content, harassment) — email with the URL and a short description. We have zero tolerance for CSAM, doxing, and NCII; those get handled within hours.
- RedM script support / pre-sale questions — Discord, much faster than email.
- Partnership / sponsorship / press — email with "Partnership" in the subject.
Response times
We aim to reply within 1 business day for support questions and within 48 hours for takedown / privacy requests. Discord is usually faster during EU hours.
About the team
Fixitfy is a small independent shop based in Türkiye. There's no support phone number, no ticketing system — just real people reading every message. Be patient outside business hours.